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Motor Claims Engineer (IAEA)

Motor Claims Engineer (IAEA) | Suffolk Jobs | Insurance Recruitment | Jobs from Hales Group Ltd

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Motor Claims Engineer (IAEA)


19000 – 25000

Job Description

My client, an accident management company based in Ipswich are looking to recruit an engineer who has an IAEA qualification. If you do not already have this qualification you must be willing to or already be working towards it. Key tasks in this role include;

  • Use role specific systems including in house systems plus Audatex
  • Engineering of estimates up to 30 labour hours
  • Challenging estimate costs with repairers
  • Referring to client when over authority levels
  • Handling storage and recoveries
  • Answering calls with the correct salutation i.e. Client name & your full name
  • Recording telephone conversations on files for both inbound and outbound calls
  • Basic complaints handling
  • Escalation of customer issues or complaints to a more senior member of staff if unable to resolve.

If you are interested in finding out more about this vacancy then please give me a call on 01473 732120 or email your CV to [email protected]

I found Hales to be friendly and helpful, giving constructive advice to find a suitable permanent position – which they have achieved. Thank you Hales for brilliant follow up calls when temping and…Read more[1]

Mrs S


More Testimonials >[2]

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Company No. 3756814

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  1. ^ Read more (www.halesgroup.co.uk)
  2. ^ More Testimonials > (www.halesgroup.co.uk)
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