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Praca Trainee in Logistics Department with English and other …

Accenture is a global management consulting, technology services and outsourcing company, with more than 358,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$31.0 billion for the fiscal year ended Aug. 31, 2015. Its home page is www.accenture.com[1].

Praca Trainee In Logistics Department With English And Other ...

Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.

Trainee in Logistics Department with English and other language

Overall purpose of job

  • Provides operational activities in customer service using common sense and experience, being led by given guidelines and procedures.
  • Provides customer service to specific client countries based on agreed scope of project

Major processes

  • Queries – both from MS and MS customers
  • Order management

Main Responsibilities/Accountabilities

  • Responsibilities include but may not be restricted to:
  • Entering required data into the system based on processes, guidelines and procedures
  • Communication with client point of contacts based on processes, guidelines and procedures
  • Communication with 3rd party clients related to customer service processes
  • Report any exceptions, errors or issues immediately to supervisor
  • Performs other activities requested ad hoc by supervisor
  • Manages achievement of given SLA and KPI’s
  • Accounts for high level external/internal client’s satisfaction
  • maintains good relationship within’ the unit with its colleagues as well as relationship with client and 3rd parties
  • actively performs two-way communication
  • provides quality, accurate, reasonable and on-time service, ensures due dates and deadlines are met
  • following given guidelines & procedures actively liaise with colleagues, clients and customers to anticipate and solve issues and risks

Qualifications

  • Last year students with focus on Customer Service/Order Management/Supply Chain
  • Very good knowledge of English
  • Very good knowledge of German or Spanish or French or Italian
  • Strong communication/organizational skills
  • Good MS Office skills (especially Excel skills), SAP experience would be an asset
  • Results & detail oriented
  • Experience in BPO or SSC organization would be an advantage
  • Availability 30-35 hours/week

We offer

  • Challenging job in a professional and multinational environment
  • Opportunity to gain broad analytical skills and experience, together with highly marketable specialist expertise in their chosen areas
  • Dynamic working environment
  • Paid training
  • Flexible working hours on civil contract

W dokumentach aplikacyjnych prosimy zamie ci o wiadczenie o nast puj cej tre ci:

“Wyra am zgod na przetwarzanie danych osobowych zawartych w mojej ofercie pracy przez Accenture Sp. z o.o. lub inny podmiot grupy Accenture w celach rekrutacyjnych oraz na umieszczenie i przetwarzanie przekazanych przeze mnie danych osobowych, r wnie po okresie rekrutacji, w bazie danych firmy Accenture Sp. z o.o., z siedzib w Warszawie, 00-121, przy ul. Siennej 39, lub innego podmiotu grupy Accenture, a tak e na ich przekazywanie do pa stw trzecich w ramach grupy Accenture, zgodnie z Ustaw o Ochronie Danych Osobowych z dnia 29 sierpnia 1997 r. (Dz.U. z 2002 r. Nr 101, poz. 926 ze zm.). Powy sze dane podaj dobrowolnie. Zosta ’em (-am) poinformowany (-a) o prawie dost pu do tre ci danych oraz mo liwo ci ich poprawiania.”

Accenture nie dyskryminuje kandydat w ze wzgl du na ras , religi , kolor sk ry, p ‘e , wiek, niepe ‘nosprawno , narodowo , przekonania polityczne, przynale no zwi zkow , pochodzenie etniczne, wyznanie, orientacj seksualn , lub jakiegokolwiek inne kryterium niedopuszczalne na podstawie polskiego prawa.

References

  1. ^ www.accenture.com (www.accenture.com)



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